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Airport transfers, taxis and executive cars

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What our customers say

Overall Rating
(278)
"Great service, the driver was also very helpful and was able to accommodate an earlier pick up on our return journey."
"Would use again. "
"Very cool pleasant guy "
"Nothing. Journey was to airport not from it,."
"Great service. Friendly driver, clean car. Would use again "
Testimonials 4.5/5 based on 278 reviews
"Great service, the driver was also very helpful and was able to accommodate an earlier pick up on our return journey."
"Would use again. "
"Very cool pleasant guy "
"Nothing. Journey was to airport not from it,."
"Great service. Friendly driver, clean car. Would use again "
"The driver arrived at the time our flight landed, not the time booked. He then charged us for parking, plus waiting until we left arrivals, which by the time our luggage arrived was when we ordered the taxi for. We disputed the additional charges and were then verbally abused and threatened by the owner of the company. I would never use this company again."
"Really good experience. Very friendly driver. Really good trip. Thanks for arranging this !"
"Excellente driving"
"I arrived and noone was there to greet. The driver had left a txt message to say call when I arrived I dud thus but no answer and I waited another 15 mins before he rxt to say go to pick up point. I went to pick up point and he was not there...apparently he had parked on level 1 of the car park. After I had made it to the point with all my bags I finally found him. He then went and paid for the car park which he then charged me upon my arrival back home. I thought this was all included in the price I paid by card. The driver was polite but I did not expect to be walking around the airport bags in tow and then paying extra for parking. Will not use this service again."
"Great and professional service"
"Good experience. Will use this driver again. Left a tip alreadyl"
"Driver was on time, curteous. Affordable rate."
"Nil"
"Driver was on time, friendly and helpful!"
"The driver was stuck in traffic. It seemed that he tried to call me but somehow kept getting my voicemail although I had my phone with me. Perhaps there was as an error in my number that I entered. He was apologetic about it though. BTW, the first two questions don't apply as this was not an airport pick-up but a drop-off and I am unable to proceed without selecting an answer. Please change the form."
"Arrived early as my flight was early. Helped me with all me very heavy bags. Very professional. Good driver."
"We was not met at the terminal as described. Outward journey was perfect. Polite professional driver very helpful. Return journey was not good. Driver rang me several times to ask how long I would be. We were waiting to collect our luggage so I couldn't say. Then when we finally located our driver outside he was unable to open the boot to put our luggage in! Bear in mind we had had a night flight and with 3 children were extremely tired a d just wanted to get home. This went on for about 10mins until in the end the cases had to go in via the back seats. The driver did not know directions back so we had to guide him. As I said outward 100% satisfied but return journey was awful."
"Great service, conversation and drive."
"Driver arrived approximately 18 mins late. Wrong address entered in sat nav,went to wrong address,luckily I knew where correct address was. Overall not a great impression,from what I thought reliable company."
"Driver arrived approximately 18 mins late. Wrong address entered in sat nav,went to wrong address,luckily I knew where correct address was. Overall not a great impression,from what I thought reliable company."
"The driver was excellent helpful and on time knowledgeable about the route. Thank you. "
"You couldn't be bothered to talke phone calls, and had switched on your answering machine for the night"
"Great driver, very helpful and patient with our delayed flight."
"The driver and car were excellent, but it was extremely difficult to contact anyone to pass on the message that we ourselves were going to be 10 minutes late arriving at the origin of the trip as our own car was help up in M25 tailbacks. We spoke to a number of people but none were helpful in passing the message onto the driver. "
"We waited for 15 minutes and noting. I called and asked and received no call back. I’ve had to get another taxi as we’re going to be late to a wedding! Please refund me the money I spent. "
"Our flight was delayed an hour and then EasyJet were unable to get the hold open to release our suitcase. This was 2 hours waiting which I understand is long however the fact that our driver called to say he was leaving and wasn’t going to send another driver is an absolute disgrace and utterly ridiculous! We tried to lodge a complaint and he hung up and left the airport. Now have paid almost £200 for a taxi that couldn’t be bothered waiting for us or organising a replacement vehicle for an issue that was outside of our control. Have tried calling the company and they won’t answer either. A total scam!"
"Our flight was delayed an hour and then EasyJet were unable to get the hold open to release our suitcase. This was 2 hours waiting which I understand is long however the fact that our driver called to say he was leaving and wasn’t going to send another driver is an absolute disgrace and utterly ridiculous! We tried to lodge a complaint and he hung up and left the airport. Now have paid almost £200 for a taxi that couldn’t be bothered waiting for us or organising a replacement vehicle for an issue that was outside of our control. Have tried calling the company and they won’t answer either. A total scam!"
"#TC5DD2B4A7E13 - paul alcock Driver failed to show at the agreed time. Unable to get through to taxicode via phone (no response) when calling several times around 15:00PM - 15:30PM from Terminal 3. No incoming contact via my mobile number supplied. Only via email from MK Prestige Cars stating driver had been waiting a long time and would be withdrawing, This email received 14:55PM when pick up request was for 15:00PM. Booking Reference: 107732 Booking Date: Wednesday 01 Jun 22 Booking Time: 15:00 Passenger: Paul Alcock Mobile: 0064211394115 Pickup: Terminal 3 Nelson Rd Longford Hounslow TW6 1QG UK Drop Off: Haddenham Thame Parkway Haddenham Aylesbury Flight No: VS20"
"I asked for children's seats and received none. The driver informed that due to Covid measures they are not available. But nobody informed beforehand. I was there with two kids, 3 and 6, about to catch a flight and be on the highway without safety. No excuses here, fortunately, we had a safe ride. Otherwise, you have an excellent service with competitive prices and always deliver. I don't want to put publicly a bad review but I will not put a good one (which I would have if it was not for that) either. P.s.: seriously, what do kids seats have to do with Covid? Stop that silly excuse! Do you mean that you disinfect the whole car and you cannot disinfect the seats? Silly excuse, please stop it. A kid can have very bad injuries from a minor crash and you want to protect them from COVID instead? Are you serious?"
"No"
"My flight was 25 minutes late arriving so the driver left. I was the fourth person of the flight through customs and he was gone. When I called the company they told me he would return and get me in 30 minutes. Two hours later lots of phone calls and I was finally picked up not in the airport but the car park!"
"Traffic meant we were 30mins late being collected for our outward journey"
"Traffic meant we were 30mins late being collected for our outward journey"
"Great service at a great price. Highly recommended."
"Two drivers arrived for our journey to the airport so initial confusion "
"very good trip"
"My parents were elderly and the driver was very courteous "
"Great service"
"Excellent "
"Excellent service!"
"The driver was late but tried to give feedback on why he was late but the operator for the MK prestige cars was extremely rude, continued to drop of the calls and insult me for daring to ask why the driver was late and why she dropped off before I could respond. I would not recommend this company because of the operator "
"Driver who collected me from my hotel. was outstanding and car very nice. Driver for return journey did not turn up. Pick up for return journey was at 2330 hrs. Driver had not arrived by midnight. I was forced to order a second taxi at a cost of £40. I believe I am entitled to money back for return journey (£30) as service not provided. "
"All went well. It was not an airport pick up"
"Driver waited in pick up point in car park. Longer walk than normal - not a major issue but assumed driver would meet us in arrivals. That said he communicated well and provided a good service when we met Him. "
"I unfortunately booked for 05.30am but was supposed to have booked for 17.30pm- can't verify whether the driver turned up at 05.30 as was not called at this time. In the afternoon I received 2 x No Caller ID calls but no messages were left. I realised my timing mistake and called MK Prestige Cars who initially couldn't find a record of my booking, then called back at 17.20 to say a car would arrive at 17.30, but by this time I'd made other arrangements, but asked if I could still be collected from my proposed direction at 22.30, and was happy to forfeit cost of the outbound part of the trip. I was told this was not possible and nothing could be done. Not particularly could customer service, and will not be using this company or the App in future "
"Due to traffic was late for return leg but not a problem"
"Driver was slightly late but texted to let us know. Good service"
"Driver never showed up. I found out at the airport. Despicable service. "
"Very good, polite efficient would use again "
"Excelente "
"."
"good experience"
"£1.50 for text confirmation is a rip off...I wasnt even aware or I would have deleted it. Otherwise great service"
"Great service."
"Great driver"
"All went well yhanks"
"Excellent "
"Very friendly and efficient driver! Already given a tip."
"My driver on Saturday was lovely. He arrived on time. The car was immaculate. He was so polite and I would 100% use your taxi service again."
"Driver was excellent really impressed very helpful got us in on time despite having to navigate around an accident blocking our usual route"
"Excellent service, cannot fault booking and mini bus. Drivers extremely polite and charming. Will use again and thoroughly recommend to everyone we know. Thank you Teresa Fryer"
"Arrived on time and very friendly"
"-"
"Didn’t turn up"
"Very efficient, professional and friendly"
"Great service"
"Good service "
"My driver was extremely friendly & competent. "
"."
"Yes very professional and we got to the BMI Shelborne Hospital which was NOT easy to find a bit early but I had a very good driver And I would like to leave a tip for him which I could not do at the time and it was the same driver both ways and would like to leave a tip for him below and would be grateful if the driver receive this and also would like to say that I am recovering well from my surgery "
"It was an hour after the booking time before the driver actually picked me up. MK Cars say this is because they had little notice of the booking. Traffic was also a factor. It was also because there was no option on the website other than to provide a postcode for the pick-up and It would have been better to be able to provide more precise pick-up details. "
"It was an hour after the booking time before the driver actually picked me up. MK Cars say this is because they had little notice of the booking. Traffic was also a factor. It was also because there was no option on the website other than to provide a postcode for the pick-up and It would have been better to be able to provide more precise pick-up details. "
"Very please with the service. "
"Excellent service thankyou "
"Excellent service"
"Great to be able to prebook a ride a few days in advance and not have to worry about it on the day or last minute waiting ages for them to turn up, turned up at the prebooked time with no issues. "
"Excellent service. Thank you. "
"Lovely trip"
"Both drivers for each journey were incredibly accommodating and very friendly. Both journeys went very smoothly! Thank you! "
"Driver on time, car super clean. Pleasant journey back to London "
"Great service "
"Clean car, professional driver and was waiting outside station already when I arrived."
"I specially ordered a taxi because when I take the other children to their schools with my son, we are 25-20 minutes late. and specially ordered not Uber, since you can not get there at the exact time. I ordered the day before, paid in advance and indicated the exact time of submission. When I realized that the taxi driver was late, I started calling the office. The traffic jams were strong, they told me. And when the driver arrived he said I don’t know how they said to go and I went. As a result, my son and I were late and will never use your services again."
"Great service"
"a bit on confussion over where to pick us up. also await a refund on duplicate booking...my error"
"All ok thank you"
"Great experience, smooth ride + enjoyed the conversation "
"Excellent service"
"Fantastic service, thank you so much! "
"Great service "
"Excellent"
"Great service. Will 100% be using again! THANK YOU "
"Service was very good"
"He was 15 minutes early which wasn’t ideal"
"On both journeys we were in a normal size car with 2 seats that folded forward in the boot. The driver was on time going but over 45 minutes late on return. We had to call as no one contacted us. Will not use this service again and would expect a partial refund "
"Great thank you very much! "
"All good"
"Great service!"
"great "
"Great service "
"Tip already given"
"Absolutely faultless service. thank you very much "
"Absolutely faultless service. thank you very much "
"Very prompt and professional service. "
"A fantastic service thank you"
"Very happy"
"Great service."
"None"
"Communication of arrangements was excellent - and flexibility of timing for the outward journey was very agreeable! The return journey route was different - travel was much slower! The outward route and length of the journey were much preferred! Thank you"
"The driver was in fact early and was very patient as I collected up my things and prepared to leave."
"Driver was polite, arrived on time and the car was very clean."
"The cab failed to arrive so I rang about 45 minutes after it was due. I was told that I had cancelled the trip during the afternoon which was completely untrue; certainly no apology. It was suggested that they could get a cab to me in about 45 minutes but as this didn't arrive either I ordered a cab from another company which arrived within 15 minutes. A driver from MK cars then rang and told me they were about 15 minutes away. I told them I now had a cab and not to bother coming. I'm fairly certain my booking was forgotten. I certainly didn't cancel it. Furthermore, the MK website cleverly led me to believe I was ordering from Kingshill Cars - possibly my fault for not checking and checking again. Lesson learnt. Incidentally, it was Kingshill Cars who took me home without any fuss. Please arrange to return my money. Alternatively, I will ask Barclaycard to do this for me. Please do publish my feedback. "
"Very pleasant and helpful driver, especially with my wheelchair. Good driver comfortable car. Tip given to driver at end of journey "
" The driver got lost in London as his car didn't have a satnav so he had to use his phone. The driving was very Jerry and he stalled several times. We expected the car to be from your company but it was outsourced to Tiger taxis. The windows were filthy. "
" The driver got lost in London as his car didn't have a satnav so he had to use his phone. The driving was very Jerry and he stalled several times. We expected the car to be from your company but it was outsourced to Tiger taxis. The windows were filthy. "
"Great service. "
"Great service! Booked in advance. Turned up on time for both outbound and return journey. Would definitely book again. "
"The driver seemed to think that the small car park was the main car park, so we had a slight problem locating him on the outward journey. On the return journey, the driver was super efficient in texting us to say he had arrived and stating his location."
"Lovely cpurteous driver Pleasant journey Will use again"
"Cancelled overnight when it was needed first thing in the morning. Not been refunded the money."
"There was a problem with date booked but it was sorted out quiet quickly and the booking went ahead as planned although 2 hours late. Not bad seeing as we are in the middle of a pandemic🌈"
"."
"Our driver was very helpful and friendly "
"Fabulous driver. Fabulous service "
"Fabulous driver. Fabulous service "
"All fine "
"good"
"Hussain was brilliant"
"Excellent door to door service - Driver was early"
"Great service and timely arrival"
"Good "
"Lovely driver. He lifted my very heavy case in and out for me. I was just sorry i didn't have much money to give him a decent tip. Would definitely use again. Just seen I can leave a tip below. I hope this all goes straight to the driver."
"Driver was on time, and i modified the return time and had no problem with that . thank you "
"Good trip!"
"Very good experience, excellent communication from the driver, turning up on time . Professional service and courteous. Much appreciated and will definitely use again."
"Even a charger available :)"
"No comment"
"The driver was excellent, drove me directly to my destination and I arrived in good time."
"There was an accident on the motorway so the driver was late. However, he kept us informed on his progress. "
"Excellent driver."
"After midnight on new years' eve one is always a little nervous regarding taxi arrival/promptness. No problem! Well on time!"
"Thanks"
"Excellent service provided"
"The driver was very helpful and friendly "
"Good"
"Excellent service"
"Excellent service. Good information that our taxi had arrived. Comfortable car, good driver. Will use you again John "
"Excellent service"
"excellent service. on time and helpful."
"No issues at all. Very clean and nice vehicle. 5 stars."
"Great Service"
"Driver on time and professional"
"All as expected. Would use again. "
"Easy to book and use."
"Easy to book and use."
"Phone numbers were provided to the taxi firm to contact each person at each stop, only one number was given to the driver resulting in issues with the journey."
"Good reliable service "
"Very good, on time, clean car, will use again."
"Good experience apart from the fact that the driver was late for the return journey "
"Driver was nice and early and drove very smoothly which amounted to an overall positive experience "
"A bit of trouble finding the 2nd pick up but otherwise excellent. "
"A better car than I expected. Very punctual driver. "
"Excellent"
"I was very impressed with such an efficient booking and delivery service, well done, I will use you again. "
"great service"
"Na"
"Good service - On time - clean - efficient"
"All as expected - thank you "
"Very pleasant driver comfortable journey."
"The driver claimed to have come to the hotel on time but I had been standing outside the hotel for five minutes before he was due. He then said that he couldn't wait in the car park because he would have incurred a parking fine. The journey was then marked as complete. I called the taxi firm and they said I was a no show. When I pointed out that I had been waiting since before the pickup time they sent the driver back. Unfortunately I missed my train."
"The driver claimed to have come to the hotel on time but I had been standing outside the hotel for five minutes before he was due. He then said that he couldn't wait in the car park because he would have incurred a parking fine. The journey was then marked as complete. I called the taxi firm and they said I was a no show. When I pointed out that I had been waiting since before the pickup time they sent the driver back. Unfortunately I missed my train."
"5mn late on the way back (at Saint Pancras) but apart from that all good."
"Driver was slightly late so we needed to wait at departures vs being greeted at arrivals. Seats were not ready for 5 passengers and this took some time to get all the seats down. The Normal M4 route was closed but we went on a long detour via M40 vs via A4 and then back on M4 so journey could have been quicker."
"Very pleased with the service received. I would definitely use this company again"
"Very good"
"Good communication. Driver txted and asked to let him know when we had landed so he could say where he would be waiting. He was inside the arrivals lounge with a clearly marked sign. Driver helped take our luggage to the car which was clean. Good driving to our destination."
"Nice taxi driver and comfy/clean vehicle"
"Good however underestimated travel time when asked for advice. Would have been 45 minutes late if went with your recommended time to leave. We were still 15 minutes late leaving half an hour later than you suggested. Thank you. "
"The driver was great, the car was great. As a foreigner coming to another country, going to a place where I have never been, I rely on local competence to get where I want to go. You didn't know where my destination address was. That's a fail. What's really bad, is that since you didn't know where it was, I was a bit worried if I was going to be picked up on time. I sent an email with detailed description, it bounced (you need to get better web/mail support) and even worse, I called monday morning to make sure, and NO ONE ANSWERED! Not ok, fail. But the driver was in time, it was the same driver as on friday, thus I suppose he now knew where to find me, also I stood beside the road, making it easy for him to see me. This shouldn't be something a customer of yours should worry about. But, the driver was friendly and courteous."
"Very Good service. Will use it again. "
"Very comfortable and reliable "
"arrived late. "
"Would book again without hesitation. Thank you."
"The driver was really cool and helpful with regards to helping load and unload literally 9 boxes worth of stuff onto and off the van "
"Very professional service. "
"Driver was friendly and on time "
"It was really good. "
"Very good and efficient service."
"Excellent service, would use again!"
"Very prompt"
"Great service "
"Good experience"
"On time, Great service "
"Happy about the service."
"Great "
"Very good service as usual from this company."
"Very good. Thanks "
"He was late you’ll have to ask him why"
"He was late you’ll have to ask him why"
"allways happy with this company."
"allways happy with this company."
"Really helpful and friendly driver - couldn’t recommend more highly."
"Tan was amazing! Lovely guy. Will book again ;)"
"Excellent"
"Very helpful driver (he texted on arrival), on time and good driving. "
"The Driver was very pleasant and the journey was excellent . This was my first time using Taxicode but it won’t be my last . Excellent service !!!!!!"
"Very good, safe, friendly driver"
"Friendly and professional driver"
"Very pleased with everything. Driver arrived on time, car was clean and tidy, journey was smooth. Will definitely use again."
"On time, no problems"
"Perfect service, very good and professional driver."
"Easy to book, professional driver!"
"Very good, pleasant driver,reliable."
"Always a pleasure to use this company. Such a good level of service."
"Great"
"Good efficient service "
"Good efficient professional service."
"fulfilled two of three bookings, but pleased with service on the fulfilled bookings."
"Great service compared to my previous experience."
"driver nice, very patient with wrong directions and turned up on time to collect us and take us back Excellent all together. Ann Tobin"
"The driver wasn't at the correct address we had booked for pick-up. "
"Brilliant service. Loved the option of paying a very reasonable price via paypal. Will definately use again, Thanks"
"Very efficient service, Driver was prompt and polite, car was clean. Great Service"
"On time, polite, helpful. Great service, thanks."
"Great Service"
"Efficient and friendly, lovely car."
"Very nice man. "
"Absolutely perfect "
"Nice driver, clean vehicle, on time and knew where he was going without using SatNav. Highly recommended!"
"Taxi driver very nice and journey quick "
"Perfect"
"Impressive service, best there is around and a great price. will certainly use again"
"The driver was there on time and also waited for us to finish dinner. Really friendly driver and excellent service"
"Excellent service, friendly drivers, on time with smart clean cars, great communication. Very impressed and will recommend to anyone!"
"Great pick up. On Time! Great driver. The conversation was insightful!"
"Perfect"
"Great Service, Great Driver"
"Great service - many thanks!"
"Our pick-up was from the Legoland hotel in Windsor to home journey in Luton. The driver was already waiting for us when we came out of the hotel and was standing by the doors, he asked if we were travelling to Luton and confirmed my name. We were picked up in a Mercedes which was clean and comfortable and very roomy for 4 passengers and 2 cases. Throughout our journey home the driver was very friendly and chatty, we had a range of conversations on the way home. "
"Great service, on time, good clear car 100% service"
"A pleasant driver and a pleasurable journey. The driver drove with care and not too fast!"
"Very comfortable and efficient service."
"Very good - on time, hassel free."
"The whole service was 5 star, good contact, excellent timing and good friendly drivers. Will use this service again when needed."
"All very efficient. Driver very pleasant and professional. Kept me informed when just a couple of minutes late. "
"Best service!!"
"Very good service. 10/10 would use again. Driver was great."
"Better feedback after changes made to a reservation would be good."
"A very good service offered, will most definitely use this service again if I need to"
"Very good, met at airport and dropped off as required. Very effective service. Thank you."
"professional and on time."
"Booking was easy thank u "
"An excellent service"
"Quick, easy "
"Quick and easy Fab "
"Will use again - very good service and value"
"Great experience thank you!"
"Brilliant. Great service from MK Cars. When I made a mistake with my online booking , no problems , they just got it all changed. Very helpful indeed. Great driver and lovely clean car . Will most definetly use again and recommend to our friends . "
"Have used them before - reliable and competitively priced"
"Great service, online booking was easy and fast, taxi was exactly on time, excellent professional driver would definitely use again"
"Good driver, very clean car"
"Excellent service."
"Very good experience all around. Many thanks"
"Excellent"
"Job well done"
"The driver was over an hour late on pick up on the return journey home."
"GGOD"
"First time user and excellent service. Taking a party of 8 from Maidenhead to Henley for the regatta. Heavy traffic delayed our journey, but outside control of driver who had to follow the one-way system. On time for both collection and pick-up. Would certainly recommend"
"Excellent service. I was uncertain with using this service for the 1st time but I was suitably impressed with the professional and courteous service for both my journey to and from LHR Terminal 5 in terms of the driver and the quality of the vehicles."
"Last time I used a similar service I was charged cash and also my card got debited a few weeks later so I will be watching this space closely"
"The car and driver were great. On time, polite and clean."
"Very straightforward booking process"
"We specifically selected a car big enough for 4 people and 4 suit cases.. however on both trips the car was not sufficient. Only just fitting 3 cases into the boot and having a very cramped ride with bags all around. You really need to look again at the specifications of how many bags will fit in the cars!"
"Top notch, can't fault the service."
"Great! Thank you!"
"nice driver and car"
"Slightly delayed by traffic (understandable withe M25 on a friday night!) Kept us informed. Great driver and very pleasant. Would definitely recommend and use again."
"Easy services to use, booked online, drivers were punctual, patient and knew how to find the destination."
"Booking was easy thank u "
"Quick, easy "
"Quick and easy Fab "
"Have used them before - reliable and competitively priced"
"Excellent service."
"GGOD"
"Last time I used a similar service I was charged cash and also my card got debited a few weeks later so I will be watching this space closely"
"Very straightforward booking process"
"Great service, the driver was also very helpful and was able to accommodate an earlier pick up on our return journey."
"Would use again. "
"Very cool pleasant guy "
"Nothing. Journey was to airport not from it,."
"Great service. Friendly driver, clean car. Would use again "
"The driver arrived at the time our flight landed, not the time booked. He then charged us for parking, plus waiting until we left arrivals, which by the time our luggage arrived was when we ordered the taxi for. We disputed the additional charges and were then verbally abused and threatened by the owner of the company. I would never use this company again."
"Really good experience. Very friendly driver. Really good trip. Thanks for arranging this !"
"Excellente driving"
"I arrived and noone was there to greet. The driver had left a txt message to say call when I arrived I dud thus but no answer and I waited another 15 mins before he rxt to say go to pick up point. I went to pick up point and he was not there...apparently he had parked on level 1 of the car park. After I had made it to the point with all my bags I finally found him. He then went and paid for the car park which he then charged me upon my arrival back home. I thought this was all included in the price I paid by card. The driver was polite but I did not expect to be walking around the airport bags in tow and then paying extra for parking. Will not use this service again."
"Great and professional service"
"Good experience. Will use this driver again. Left a tip alreadyl"
"Driver was on time, curteous. Affordable rate."
"Nil"
"Driver was on time, friendly and helpful!"
"The driver was stuck in traffic. It seemed that he tried to call me but somehow kept getting my voicemail although I had my phone with me. Perhaps there was as an error in my number that I entered. He was apologetic about it though. BTW, the first two questions don't apply as this was not an airport pick-up but a drop-off and I am unable to proceed without selecting an answer. Please change the form."
"Arrived early as my flight was early. Helped me with all me very heavy bags. Very professional. Good driver."
"We was not met at the terminal as described. Outward journey was perfect. Polite professional driver very helpful. Return journey was not good. Driver rang me several times to ask how long I would be. We were waiting to collect our luggage so I couldn't say. Then when we finally located our driver outside he was unable to open the boot to put our luggage in! Bear in mind we had had a night flight and with 3 children were extremely tired a d just wanted to get home. This went on for about 10mins until in the end the cases had to go in via the back seats. The driver did not know directions back so we had to guide him. As I said outward 100% satisfied but return journey was awful."
"Great service, conversation and drive."
"Driver arrived approximately 18 mins late. Wrong address entered in sat nav,went to wrong address,luckily I knew where correct address was. Overall not a great impression,from what I thought reliable company."
"Driver arrived approximately 18 mins late. Wrong address entered in sat nav,went to wrong address,luckily I knew where correct address was. Overall not a great impression,from what I thought reliable company."
"The driver was excellent helpful and on time knowledgeable about the route. Thank you. "
"You couldn't be bothered to talke phone calls, and had switched on your answering machine for the night"
"Great driver, very helpful and patient with our delayed flight."
"The driver and car were excellent, but it was extremely difficult to contact anyone to pass on the message that we ourselves were going to be 10 minutes late arriving at the origin of the trip as our own car was help up in M25 tailbacks. We spoke to a number of people but none were helpful in passing the message onto the driver. "
"We waited for 15 minutes and noting. I called and asked and received no call back. I’ve had to get another taxi as we’re going to be late to a wedding! Please refund me the money I spent. "
"Our flight was delayed an hour and then EasyJet were unable to get the hold open to release our suitcase. This was 2 hours waiting which I understand is long however the fact that our driver called to say he was leaving and wasn’t going to send another driver is an absolute disgrace and utterly ridiculous! We tried to lodge a complaint and he hung up and left the airport. Now have paid almost £200 for a taxi that couldn’t be bothered waiting for us or organising a replacement vehicle for an issue that was outside of our control. Have tried calling the company and they won’t answer either. A total scam!"
"Our flight was delayed an hour and then EasyJet were unable to get the hold open to release our suitcase. This was 2 hours waiting which I understand is long however the fact that our driver called to say he was leaving and wasn’t going to send another driver is an absolute disgrace and utterly ridiculous! We tried to lodge a complaint and he hung up and left the airport. Now have paid almost £200 for a taxi that couldn’t be bothered waiting for us or organising a replacement vehicle for an issue that was outside of our control. Have tried calling the company and they won’t answer either. A total scam!"
"#TC5DD2B4A7E13 - paul alcock Driver failed to show at the agreed time. Unable to get through to taxicode via phone (no response) when calling several times around 15:00PM - 15:30PM from Terminal 3. No incoming contact via my mobile number supplied. Only via email from MK Prestige Cars stating driver had been waiting a long time and would be withdrawing, This email received 14:55PM when pick up request was for 15:00PM. Booking Reference: 107732 Booking Date: Wednesday 01 Jun 22 Booking Time: 15:00 Passenger: Paul Alcock Mobile: 0064211394115 Pickup: Terminal 3 Nelson Rd Longford Hounslow TW6 1QG UK Drop Off: Haddenham Thame Parkway Haddenham Aylesbury Flight No: VS20"
"I asked for children's seats and received none. The driver informed that due to Covid measures they are not available. But nobody informed beforehand. I was there with two kids, 3 and 6, about to catch a flight and be on the highway without safety. No excuses here, fortunately, we had a safe ride. Otherwise, you have an excellent service with competitive prices and always deliver. I don't want to put publicly a bad review but I will not put a good one (which I would have if it was not for that) either. P.s.: seriously, what do kids seats have to do with Covid? Stop that silly excuse! Do you mean that you disinfect the whole car and you cannot disinfect the seats? Silly excuse, please stop it. A kid can have very bad injuries from a minor crash and you want to protect them from COVID instead? Are you serious?"
"No"
"My flight was 25 minutes late arriving so the driver left. I was the fourth person of the flight through customs and he was gone. When I called the company they told me he would return and get me in 30 minutes. Two hours later lots of phone calls and I was finally picked up not in the airport but the car park!"
"Traffic meant we were 30mins late being collected for our outward journey"
"Traffic meant we were 30mins late being collected for our outward journey"
"Great service at a great price. Highly recommended."
"Two drivers arrived for our journey to the airport so initial confusion "
"very good trip"
"My parents were elderly and the driver was very courteous "
"Great service"
"Excellent "
"Excellent service!"
"The driver was late but tried to give feedback on why he was late but the operator for the MK prestige cars was extremely rude, continued to drop of the calls and insult me for daring to ask why the driver was late and why she dropped off before I could respond. I would not recommend this company because of the operator "
"Driver who collected me from my hotel. was outstanding and car very nice. Driver for return journey did not turn up. Pick up for return journey was at 2330 hrs. Driver had not arrived by midnight. I was forced to order a second taxi at a cost of £40. I believe I am entitled to money back for return journey (£30) as service not provided. "
"All went well. It was not an airport pick up"
"Driver waited in pick up point in car park. Longer walk than normal - not a major issue but assumed driver would meet us in arrivals. That said he communicated well and provided a good service when we met Him. "
"I unfortunately booked for 05.30am but was supposed to have booked for 17.30pm- can't verify whether the driver turned up at 05.30 as was not called at this time. In the afternoon I received 2 x No Caller ID calls but no messages were left. I realised my timing mistake and called MK Prestige Cars who initially couldn't find a record of my booking, then called back at 17.20 to say a car would arrive at 17.30, but by this time I'd made other arrangements, but asked if I could still be collected from my proposed direction at 22.30, and was happy to forfeit cost of the outbound part of the trip. I was told this was not possible and nothing could be done. Not particularly could customer service, and will not be using this company or the App in future "
"Due to traffic was late for return leg but not a problem"
"Driver was slightly late but texted to let us know. Good service"
"Driver never showed up. I found out at the airport. Despicable service. "
"Very good, polite efficient would use again "
"Excelente "
"."
"good experience"
"£1.50 for text confirmation is a rip off...I wasnt even aware or I would have deleted it. Otherwise great service"
"Great service."
"Great driver"
"All went well yhanks"
"Excellent "
"Very friendly and efficient driver! Already given a tip."
"My driver on Saturday was lovely. He arrived on time. The car was immaculate. He was so polite and I would 100% use your taxi service again."
"Driver was excellent really impressed very helpful got us in on time despite having to navigate around an accident blocking our usual route"
"Excellent service, cannot fault booking and mini bus. Drivers extremely polite and charming. Will use again and thoroughly recommend to everyone we know. Thank you Teresa Fryer"
"Arrived on time and very friendly"
"-"
"Didn’t turn up"
"Very efficient, professional and friendly"
"Great service"
"Good service "
"My driver was extremely friendly & competent. "
"."
"Yes very professional and we got to the BMI Shelborne Hospital which was NOT easy to find a bit early but I had a very good driver And I would like to leave a tip for him which I could not do at the time and it was the same driver both ways and would like to leave a tip for him below and would be grateful if the driver receive this and also would like to say that I am recovering well from my surgery "
"It was an hour after the booking time before the driver actually picked me up. MK Cars say this is because they had little notice of the booking. Traffic was also a factor. It was also because there was no option on the website other than to provide a postcode for the pick-up and It would have been better to be able to provide more precise pick-up details. "
"It was an hour after the booking time before the driver actually picked me up. MK Cars say this is because they had little notice of the booking. Traffic was also a factor. It was also because there was no option on the website other than to provide a postcode for the pick-up and It would have been better to be able to provide more precise pick-up details. "
"Very please with the service. "
"Excellent service thankyou "
"Excellent service"
"Great to be able to prebook a ride a few days in advance and not have to worry about it on the day or last minute waiting ages for them to turn up, turned up at the prebooked time with no issues. "
"Excellent service. Thank you. "
"Lovely trip"
"Both drivers for each journey were incredibly accommodating and very friendly. Both journeys went very smoothly! Thank you! "
"Driver on time, car super clean. Pleasant journey back to London "
"Great service "
"Clean car, professional driver and was waiting outside station already when I arrived."
"I specially ordered a taxi because when I take the other children to their schools with my son, we are 25-20 minutes late. and specially ordered not Uber, since you can not get there at the exact time. I ordered the day before, paid in advance and indicated the exact time of submission. When I realized that the taxi driver was late, I started calling the office. The traffic jams were strong, they told me. And when the driver arrived he said I don’t know how they said to go and I went. As a result, my son and I were late and will never use your services again."
"Great service"
"a bit on confussion over where to pick us up. also await a refund on duplicate booking...my error"
"All ok thank you"
"Great experience, smooth ride + enjoyed the conversation "
"Excellent service"
"Fantastic service, thank you so much! "
"Great service "
"Excellent"
"Great service. Will 100% be using again! THANK YOU "
"Service was very good"
"He was 15 minutes early which wasn’t ideal"
"On both journeys we were in a normal size car with 2 seats that folded forward in the boot. The driver was on time going but over 45 minutes late on return. We had to call as no one contacted us. Will not use this service again and would expect a partial refund "
"Great thank you very much! "
"All good"
"Great service!"
"great "
"Great service "
"Tip already given"
"Absolutely faultless service. thank you very much "
"Absolutely faultless service. thank you very much "
"Very prompt and professional service. "
"A fantastic service thank you"
"Very happy"
"Great service."
"None"
"Communication of arrangements was excellent - and flexibility of timing for the outward journey was very agreeable! The return journey route was different - travel was much slower! The outward route and length of the journey were much preferred! Thank you"
"The driver was in fact early and was very patient as I collected up my things and prepared to leave."
"Driver was polite, arrived on time and the car was very clean."
"The cab failed to arrive so I rang about 45 minutes after it was due. I was told that I had cancelled the trip during the afternoon which was completely untrue; certainly no apology. It was suggested that they could get a cab to me in about 45 minutes but as this didn't arrive either I ordered a cab from another company which arrived within 15 minutes. A driver from MK cars then rang and told me they were about 15 minutes away. I told them I now had a cab and not to bother coming. I'm fairly certain my booking was forgotten. I certainly didn't cancel it. Furthermore, the MK website cleverly led me to believe I was ordering from Kingshill Cars - possibly my fault for not checking and checking again. Lesson learnt. Incidentally, it was Kingshill Cars who took me home without any fuss. Please arrange to return my money. Alternatively, I will ask Barclaycard to do this for me. Please do publish my feedback. "
"Very pleasant and helpful driver, especially with my wheelchair. Good driver comfortable car. Tip given to driver at end of journey "
" The driver got lost in London as his car didn't have a satnav so he had to use his phone. The driving was very Jerry and he stalled several times. We expected the car to be from your company but it was outsourced to Tiger taxis. The windows were filthy. "
" The driver got lost in London as his car didn't have a satnav so he had to use his phone. The driving was very Jerry and he stalled several times. We expected the car to be from your company but it was outsourced to Tiger taxis. The windows were filthy. "
"Great service. "
"Great service! Booked in advance. Turned up on time for both outbound and return journey. Would definitely book again. "
"The driver seemed to think that the small car park was the main car park, so we had a slight problem locating him on the outward journey. On the return journey, the driver was super efficient in texting us to say he had arrived and stating his location."
"Lovely cpurteous driver Pleasant journey Will use again"
"Cancelled overnight when it was needed first thing in the morning. Not been refunded the money."
"There was a problem with date booked but it was sorted out quiet quickly and the booking went ahead as planned although 2 hours late. Not bad seeing as we are in the middle of a pandemic🌈"
"."
"Our driver was very helpful and friendly "
"Fabulous driver. Fabulous service "
"Fabulous driver. Fabulous service "
"All fine "
"good"
"Hussain was brilliant"
"Excellent door to door service - Driver was early"
"Great service and timely arrival"
"Good "
"Lovely driver. He lifted my very heavy case in and out for me. I was just sorry i didn't have much money to give him a decent tip. Would definitely use again. Just seen I can leave a tip below. I hope this all goes straight to the driver."
"Driver was on time, and i modified the return time and had no problem with that . thank you "
"Good trip!"
"Very good experience, excellent communication from the driver, turning up on time . Professional service and courteous. Much appreciated and will definitely use again."
"Even a charger available :)"
"No comment"
"The driver was excellent, drove me directly to my destination and I arrived in good time."
"There was an accident on the motorway so the driver was late. However, he kept us informed on his progress. "
"Excellent driver."
"After midnight on new years' eve one is always a little nervous regarding taxi arrival/promptness. No problem! Well on time!"
"Thanks"
"Excellent service provided"
"The driver was very helpful and friendly "
"Good"
"Excellent service"
"Excellent service. Good information that our taxi had arrived. Comfortable car, good driver. Will use you again John "
"Excellent service"
"excellent service. on time and helpful."
"No issues at all. Very clean and nice vehicle. 5 stars."
"Great Service"
"Driver on time and professional"
"All as expected. Would use again. "
"Easy to book and use."
"Easy to book and use."
"Phone numbers were provided to the taxi firm to contact each person at each stop, only one number was given to the driver resulting in issues with the journey."
"Good reliable service "
"Very good, on time, clean car, will use again."
"Good experience apart from the fact that the driver was late for the return journey "
"Driver was nice and early and drove very smoothly which amounted to an overall positive experience "
"A bit of trouble finding the 2nd pick up but otherwise excellent. "
"A better car than I expected. Very punctual driver. "
"Excellent"
"I was very impressed with such an efficient booking and delivery service, well done, I will use you again. "
"great service"
"Na"
"Good service - On time - clean - efficient"
"All as expected - thank you "
"Very pleasant driver comfortable journey."
"The driver claimed to have come to the hotel on time but I had been standing outside the hotel for five minutes before he was due. He then said that he couldn't wait in the car park because he would have incurred a parking fine. The journey was then marked as complete. I called the taxi firm and they said I was a no show. When I pointed out that I had been waiting since before the pickup time they sent the driver back. Unfortunately I missed my train."
"The driver claimed to have come to the hotel on time but I had been standing outside the hotel for five minutes before he was due. He then said that he couldn't wait in the car park because he would have incurred a parking fine. The journey was then marked as complete. I called the taxi firm and they said I was a no show. When I pointed out that I had been waiting since before the pickup time they sent the driver back. Unfortunately I missed my train."
"5mn late on the way back (at Saint Pancras) but apart from that all good."
"Driver was slightly late so we needed to wait at departures vs being greeted at arrivals. Seats were not ready for 5 passengers and this took some time to get all the seats down. The Normal M4 route was closed but we went on a long detour via M40 vs via A4 and then back on M4 so journey could have been quicker."
"Very pleased with the service received. I would definitely use this company again"
"Very good"
"Good communication. Driver txted and asked to let him know when we had landed so he could say where he would be waiting. He was inside the arrivals lounge with a clearly marked sign. Driver helped take our luggage to the car which was clean. Good driving to our destination."
"Nice taxi driver and comfy/clean vehicle"
"Good however underestimated travel time when asked for advice. Would have been 45 minutes late if went with your recommended time to leave. We were still 15 minutes late leaving half an hour later than you suggested. Thank you. "
"The driver was great, the car was great. As a foreigner coming to another country, going to a place where I have never been, I rely on local competence to get where I want to go. You didn't know where my destination address was. That's a fail. What's really bad, is that since you didn't know where it was, I was a bit worried if I was going to be picked up on time. I sent an email with detailed description, it bounced (you need to get better web/mail support) and even worse, I called monday morning to make sure, and NO ONE ANSWERED! Not ok, fail. But the driver was in time, it was the same driver as on friday, thus I suppose he now knew where to find me, also I stood beside the road, making it easy for him to see me. This shouldn't be something a customer of yours should worry about. But, the driver was friendly and courteous."
"Very Good service. Will use it again. "
"Very comfortable and reliable "
"arrived late. "
"Would book again without hesitation. Thank you."
"The driver was really cool and helpful with regards to helping load and unload literally 9 boxes worth of stuff onto and off the van "
"Very professional service. "
"Driver was friendly and on time "
"It was really good. "
"Very good and efficient service."
"Excellent service, would use again!"
"Very prompt"
"Great service "
"Good experience"
"On time, Great service "
"Happy about the service."
"Great "
"Very good service as usual from this company."
"Very good. Thanks "
"He was late you’ll have to ask him why"
"He was late you’ll have to ask him why"
"allways happy with this company."
"allways happy with this company."
"Really helpful and friendly driver - couldn’t recommend more highly."
"Tan was amazing! Lovely guy. Will book again ;)"
"Excellent"
"Very helpful driver (he texted on arrival), on time and good driving. "
"The Driver was very pleasant and the journey was excellent . This was my first time using Taxicode but it won’t be my last . Excellent service !!!!!!"
"Very good, safe, friendly driver"
"Friendly and professional driver"
"Very pleased with everything. Driver arrived on time, car was clean and tidy, journey was smooth. Will definitely use again."
"On time, no problems"
"Perfect service, very good and professional driver."
"Easy to book, professional driver!"
"Very good, pleasant driver,reliable."
"Always a pleasure to use this company. Such a good level of service."
"Great"
"Good efficient service "
"Good efficient professional service."
"fulfilled two of three bookings, but pleased with service on the fulfilled bookings."
"Great service compared to my previous experience."
"driver nice, very patient with wrong directions and turned up on time to collect us and take us back Excellent all together. Ann Tobin"
"The driver wasn't at the correct address we had booked for pick-up. "
"Brilliant service. Loved the option of paying a very reasonable price via paypal. Will definately use again, Thanks"
"Very efficient service, Driver was prompt and polite, car was clean. Great Service"
"On time, polite, helpful. Great service, thanks."
"Great Service"
"Efficient and friendly, lovely car."
"Very nice man. "
"Absolutely perfect "
"Nice driver, clean vehicle, on time and knew where he was going without using SatNav. Highly recommended!"
"Taxi driver very nice and journey quick "
"Perfect"
"The driver was there on time and also waited for us to finish dinner. Really friendly driver and excellent service"
"Excellent service, friendly drivers, on time with smart clean cars, great communication. Very impressed and will recommend to anyone!"
"Great pick up. On Time! Great driver. The conversation was insightful!"
"Perfect"
"Great Service, Great Driver"
"Great service - many thanks!"
"Our pick-up was from the Legoland hotel in Windsor to home journey in Luton. The driver was already waiting for us when we came out of the hotel and was standing by the doors, he asked if we were travelling to Luton and confirmed my name. We were picked up in a Mercedes which was clean and comfortable and very roomy for 4 passengers and 2 cases. Throughout our journey home the driver was very friendly and chatty, we had a range of conversations on the way home. "
"Great service, on time, good clear car 100% service"
"A pleasant driver and a pleasurable journey. The driver drove with care and not too fast!"
"Very comfortable and efficient service."
"Very good - on time, hassel free."
"The whole service was 5 star, good contact, excellent timing and good friendly drivers. Will use this service again when needed."
"All very efficient. Driver very pleasant and professional. Kept me informed when just a couple of minutes late. "
"Best service!!"
"Very good service. 10/10 would use again. Driver was great."
"Better feedback after changes made to a reservation would be good."
"A very good service offered, will most definitely use this service again if I need to"
"Very good, met at airport and dropped off as required. Very effective service. Thank you."
"professional and on time."
"An excellent service"
"Will use again - very good service and value"
"Great experience thank you!"
"Brilliant. Great service from MK Cars. When I made a mistake with my online booking , no problems , they just got it all changed. Very helpful indeed. Great driver and lovely clean car . Will most definetly use again and recommend to our friends . "
"Great service, online booking was easy and fast, taxi was exactly on time, excellent professional driver would definitely use again"
"Good driver, very clean car"
"Very good experience all around. Many thanks"
"Excellent"
"Job well done"
"The driver was over an hour late on pick up on the return journey home."
"First time user and excellent service. Taking a party of 8 from Maidenhead to Henley for the regatta. Heavy traffic delayed our journey, but outside control of driver who had to follow the one-way system. On time for both collection and pick-up. Would certainly recommend"
"Excellent service. I was uncertain with using this service for the 1st time but I was suitably impressed with the professional and courteous service for both my journey to and from LHR Terminal 5 in terms of the driver and the quality of the vehicles."
"The car and driver were great. On time, polite and clean."
"We specifically selected a car big enough for 4 people and 4 suit cases.. however on both trips the car was not sufficient. Only just fitting 3 cases into the boot and having a very cramped ride with bags all around. You really need to look again at the specifications of how many bags will fit in the cars!"
"Top notch, can't fault the service."
"Great! Thank you!"
"nice driver and car"
"Slightly delayed by traffic (understandable withe M25 on a friday night!) Kept us informed. Great driver and very pleasant. Would definitely recommend and use again."
"Easy services to use, booked online, drivers were punctual, patient and knew how to find the destination."
"Impressive service, best there is around and a great price. will certainly use again"